PRIVACY POLICY

Effective Date: January 3, 2026

At Vets4Vets, we respect your service and your privacy. This site exists to provide information and help you locate the partner clinic listed on your Department of Veterans Affairs (VA) referral for VA disability examinations. We collect only what is necessary to assist with clinic location support and to respond to general questions about your VA-referred disability exam experience.

Information We Collect

When you submit a contact form, referral support form, or clinic assistance inquiry, we may collect:

  • Name

  • City and State from your VA referral (required on referral forms)

  • Phone number (optional, if provided by you)

  • Referral clinic name (optional, if provided by you)

  • Questions, comments, or details related to your referral exam experience

We do not collect this information for marketing, diagnosis, disability rating evaluation, or legal counsel. All appointments, medical determinations, and disability ratings are handled exclusively by the VA or a licensed representative.

Purpose of Data Collection

Any information submitted through forms on this website or by contact with our team is used solely for:

  • Answering questions related to your VA-referred disability exam

  • Providing referral exam support

  • Helping you find or confirm your referred clinic location

  • Improving the VA referral exam experience

  • Communicating general guidance about the exam process (non-legal, non-medical, non-rating related)

By submitting a form, you acknowledge that the information shared is for VA referral assistance and clinic location support only.

How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data. We do not sell, distribute, or share your personal information for commercial use. Information is only shared if required to support a medical emergency or if mandated by federal or state law, regulation, or VA partner clinic compliance standards.

Cookies & Tracking

This website may use cookies or similar technologies to ensure proper site functionality, improve performance, and better understand usage patterns. These tools do not identify you personally unless you voluntarily submit a form.

Third-Party Links & VA Systems

This site may reference VA partner clinic locations or link to third-party platforms for clinic detail display. These platforms operate under their own privacy policies. Vets4Vets is not responsible for data collected outside of a form submission on this site.

Children’s Privacy

Vets4Vets disability exams are for VA-referred veterans. This site is not intended for use by children under 13. We do not knowingly collect information from children.

Medical Emergencies

If information you share includes medical alerts or emergency needs, it is considered voluntary and collected only for preparedness, not evaluation. In the event of a medical emergency, information may be shared to support immediate care or first responder communication.

Your Rights

You may request clarification on what data we store from your form submission. To request official benefits guidance, medical advice, or legal counsel, you must contact the VA directly or a licensed VA representative. We do not provide disability rating, legal, or medical advice through this site, by email, or by phone.

Policy Updates

This policy may be updated periodically to remain compliant with federal regulations, VA referral examination standards, and veteran privacy expectations. Updates will be posted clearly with a revised effective date.

Contact for Referral Support Only

If you need help confirming the clinic location listed on your VA referral or have a general question about your VA-referred disability exam experience, you may submit our VA Referral Support Form on the homepage or contact page.